Q: What is Mobile Macaw?
Q: Are all of your displayed products in stock?
Q: Do you provide pick up?
Q: How much does the delivery cost?
Q: When will you fulfil my package?
A: By 10:00 am daily. (The following day if an order is placed after that time).
Q: When will I receive my package?
A: 2 days* after the fulfilment day. (See here)
Q: How will you pack my tempered glass(es)?
Via bubble wrap and cardboards.
Q: Can you show me how to paste the tempered glass?
Q: Do you provide any means of proof of you mailing out my package?
A: Yes. We will record a video of us mailing your package out via Singapore Post mailbox and send it to your given contact number via WhatsApp.
Q: What is/are the accepted payment method(s)?
A: Bank deposit and Pay Now.
Q: Does your website auto-deduct the payment from me upon checking out?
A: No. You have to manually transfer the total amount displayed, to our respective payment details after the checkout process.
Q: Do you require a proof of purchase?
A: Yes. Send a screenshot of the transferred amount to our WhatsApp number @ 8893 1783.
Q: Do you sell your items in bulk at wholesale prices?
Yes. Send an email to email@example.com.